Computer, Keyboarding, and Related Technology (Grades K–12)
Subtest 1 Sample Items
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Question 1
1. Which of the following input devices is most appropriate for a user who needs to minimize wrist movement?
- trackball
- mouse
- light pen
- joystick
Answer to question 1
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: A. (Objective 0001) Over time, the repetitive movements associated with the use of a computer mouse can cause wrist discomfort and injury. A trackball is designed in such a way that the hand rests on top, with the thumb in a natural position over the ball. The motion of the wrist is directed to the thumb, which moves the ball to direct the motion of the cursor with minimal wrist movement.
Correct Response: A. (Objective 0001) Over time, the repetitive movements associated with the use of a computer mouse can cause wrist discomfort and injury. A trackball is designed in such a way that the hand rests on top, with the thumb in a natural position over the ball. The motion of the wrist is directed to the thumb, which moves the ball to direct the motion of the cursor with minimal wrist movement.
Question 2
2. Which of the following types of input devices requires the use of optical character recognition (OCR) software to create digital text files that can be edited?
- image scanner
- bar code reader
- drawing tablet
- digital camcorder
Answer to question 2
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: A. (Objective 0001) An image scanner is a device that can scan printed documents and handwritten documents and convert them to digital images. In order for the text in a scanned document to be manipulated or searched, optical character recognition (OCR) software must be used to convert the digital image into editable text.
Correct Response: A. (Objective 0001) An image scanner is a device that can scan printed documents and handwritten documents and convert them to digital images. In order for the text in a scanned document to be manipulated or searched, optical character recognition (O C R) software must be used to convert the digital image into editable text.
Question 3
3. On a Web site, a significant difference between streaming video and traditional video is that streaming video:
- requires special software to be installed before the video can be viewed.
- takes up a greater amount of hard drive space.
- allows a live performance to be viewed in real time.
- requires less bandwidth.
Answer to question 3
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: C. (Objective 0001) Most current browsers provide the ability for users to view streaming video. Unlike traditional video files that are stored on a server and need to be completely downloaded before they can be played, streaming video allows the file to begin playing soon after the computer receives the first bytes. This allows a computer user to view a video of an event taking place in another location as it is happening.
Correct Response: C. (Objective 0001) Most current browsers provide the ability for users to view streaming video. Unlike traditional video files that are stored on a server and need to be completely downloaded before they can be played, streaming video allows the file to begin playing soon after the computer receives the first bytes. This allows a computer user to view a video of an event taking place in another location as it is happening.
Question 4
4. Keyboard shortcuts would be most helpful for performing which of the following computer tasks?
- increasing the brightness of the screen
- copying a phrase from one paragraph and pasting it into several others
- adding shading to selected rows and columns in a table
- scrolling up and down through a column of data
Answer to question 4
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: B. (Objective 0001) Keyboard shortcuts are an alternate way to perform menu commands. They are typically a combination of keystrokes and can be a more efficient way to perform editing functions, since a user does not have to stop typing and start using the mouse in order to execute the menu command. Keyboard shortcuts are most often used for single-step tasks, such as formatting text or opening a file, that do not require additional user input.
Correct Response: B. (Objective 0001) Keyboard shortcuts are an alternate way to perform menu commands. They are typically a combination of keystrokes and can be a more efficient way to perform editing functions, since a user does not have to stop typing and start using the mouse in order to execute the menu command. Keyboard shortcuts are most often used for single-step tasks, such as formatting text or opening a file, that do not require additional user input.
Question 5
5. In a computer system, a firewall performs which of the following tasks?
- limiting the amount of network traffic that can occur at any given time
- authenticating a user's username and password
- preventing pop-up windows from appearing in Internet browsers
- blocking information that is determined to be unsafe
Answer to question 5
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: D. (Objective 0001) A firewall builds a bridge between an internal network that is assumed to be safe and an external network such as the Internet. A firewall protects a network by analyzing incoming and outgoing data packets and determining whether they should be allowed through based on a set of rules established by the system administrator.
Correct Response: D. (Objective 0001) A firewall builds a bridge between an internal network that is assumed to be safe and an external network such as the Internet. A firewall protects a network by analyzing incoming and outgoing data packets and determining whether they should be allowed through based on a set of rules established by the system administrator.
Question 6
6. A computer user wants to upgrade the computer's operating system. Before installing the new software, the computer user would be best advised to take which of the following steps?
- backing up data files
- scanning for viruses
- unplugging all peripheral devices
- upgrading all software applications
Answer to question 6
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: A. (Objective 0002) A computer's operating system manages all of the computer's software and hardware resources. When an operating system is upgraded, the computer's system files are replaced and data files are not. However, system incompatibilities and conflicts can create problems that could cause the data files to be inaccessible. To prevent data loss, backing up data files is recommended prior to an operating system upgrade.
Correct Response: A. (Objective 0002) A computer's operating system manages all of the computer's software and hardware resources. When an operating system is upgraded, the computer's system files are replaced and data files are not. However, system incompatibilities and conflicts can create problems that could cause the data files to be inaccessible. To prevent data loss, backing up data files is recommended prior to an operating system upgrade.
Question 7
7. A business owner has purchased a new computer and wants to continue using her older model printer. When setting up the printer on the new computer, the business owner may also need to:
- download and install drivers for the printer.
- delete the old printer icon prior to installation.
- add additional memory to the computer.
- connect the printer and the computer to a router.
Answer to question 7
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: A. (Objective 0002) Drivers are small software programs that allow the computer and peripheral devices to communicate. The operating system of a computer typically includes drivers for current devices. When an older printer is installed on a new computer, it is possible that the drivers for the printer are not included with the new computer's operating system. Drivers for peripheral devices can be downloaded from the manufacturer's Web site and can be installed manually.
Correct Response: A. (Objective 0002) Drivers are small software programs that allow the computer and peripheral devices to communicate. The operating system of a computer typically includes drivers for current devices. When an older printer is installed on a new computer, it is possible that the drivers for the printer are not included with the new computer's operating system. Drivers for peripheral devices can be downloaded from the manufacturer's Web site and can be installed manually.
Question 8
8. A software application's product key is most likely to be useful when:
- a user is calling a technical support person for help with the product.
- the file created with the software is password protected.
- a user is downloading free upgrades.
- the software is being installed on a computer.
Answer to question 8
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: D. (Objective 0002) A software application's product key is a combination of letters and numbers that a user is often required to enter during the installation process. It is used to prevent the installation of illegally obtained copies of a software application. The key is used to "unlock" and activate the software. The installation process cannot proceed without the product key.
Correct Response: D. (Objective 0002) A software application's product key is a combination of letters and numbers that a user is often required to enter during the installation process. It is used to prevent the installation of illegally obtained copies of a software application. The key is used to "unlock" and activate the software. The installation process cannot proceed without the product key.
Question 9
9. A computer is taking a long time to boot up and it operates slowly even when only one application is running. When attempting to fix the problem, which of the following steps would be most appropriate to take first?
- adding additional memory
- reducing the number of programs that run in the background
- restoring the system's default settings
- uninstalling and reinstalling the applications that are used most often
Answer to question 9
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: B. (Objective 0002) Insufficient memory in a computer can affect the computer's performance when multiple programs are open. At start-up, some programs are launched automatically and run in the background. Not all of these programs are necessary for the computer system to operate properly. By changing the default settings for which programs launch at start-up, system performance can be improved. This step should be taken first when attempting to fix the problem before performing more costly or time-intensive actions.
Correct Response: B. (Objective 0002) Insufficient memory in a computer can affect the computer's performance when multiple programs are open. At start-up, some programs are launched automatically and run in the background. Not all of these programs are necessary for the computer system to operate properly. By changing the default settings for which programs launch at start-up, system performance can be improved. This step should be taken first when attempting to fix the problem before performing more costly or time-intensive actions.
Question 10
10. The computers in a school's computer lab suddenly lose their connection to the Internet. Which of the following actions is most likely to be effective in determining whether the problem is with the school's network?
- asking one of the students to send a document to the computer lab printer
- having one of the students open and close the Internet browser
- unplugging and reinserting the network cable of one of the computers
- attempting to save open files to one of the computer's local hard drives
Answer to question 10
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: A. (Objective 0002) A computer network can lose its Internet connection while still maintaining network connectivity between the server and the computers and peripherals on the network. To determine if there is a problem with the network it is necessary to perform a task that will only be successful if the network connection is functioning. If a student cannot access the Internet but can send a file to the printer, the problem is not with the network.
Correct Response: A. (Objective 0002) A computer network can lose its Internet connection while still maintaining network connectivity between the server and the computers and peripherals on the network. To determine if there is a problem with the network it is necessary to perform a task that will only be successful if the network connection is functioning. If a student cannot access the Internet but can send a file to the printer, the problem is not with the network.
Question 11
11. Which of the following actions is prohibited in a "read only" file?
- revising the file
- saving a copy of the file
- opening the file
- printing the file
Answer to question 11
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: A. (Objective 0003) "Read only" files are files in which the "read only" attribute has been turned on. "Read only" files can be opened and viewed, but cannot be written to. If a user needs to edit a file that has been marked as "read only," the user will first need to save the file with a new name and then edit the new version.
Correct Response: A. (Objective 0003) "Read only" files are files in which the "read only" attribute has been turned on. "Read only" files can be opened and viewed, but cannot be written to. If a user needs to edit a file that has been marked as "read only," the user will first need to save the file with a new name and then edit the new version.
Question 12
12. The three- or four-letter extension that appears at the end of a file name provides which of the following types of information?
- the program that created the file
- the format of the file
- the location where the file is stored
- the size of the file
Answer to question 12
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: B. (Objective 0003) Files come in many types of formats and each file type has different characteristics and restrictions. Image files for the Web, for example, can be saved as .jpg and .gif. The type of image file format used will determine properties such as the number of colors the image can include. The extension also indicates which types of applications can open the files. While some extensions are unique to the program that created them, others are not. Many programs can save files in a .txt (plain text) format, for example, and these files can be opened by a variety of programs.
Correct Response: B. (Objective 0003) Files come in many types of formats and each file type has different characteristics and restrictions. Image files for the Web, for example, can be saved as .jpg and .gif. The type of image file format used will determine properties such as the number of colors the image can include. The extension also indicates which types of applications can open the files. While some extensions are unique to the program that created them, others are not. Many programs can save files in a .txt (plain text) format, for example, and these files can be opened by a variety of programs.
Question 13
13. Use the diagram below to answer the question that follows.
Dialog boxes open on a computer screen. The user is using their mouse to move a folder named Office Expenses to their My Documents folder.
A computer user opens a thumb drive and clicks and drags the folder named "Office Expenses" from the thumb drive to the "My Documents" folder on the computer's hard drive. When the mouse pointer hovers over the "My Documents" folder, a plus sign appears at the base of the mouse pointer, as shown in the diagram. In this situation, the plus sign indicates that the "Office Expenses" folder:
- contains sub folders.
- contains "read only" files.
- will be copied into the new location without being deleted from the thumb drive.
- will be uncompressed when it is moved from the thumb drive to the My Documents folder.
Answer to question 13
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: C. (Objective 0003) When a user clicks and drags a file or folder icon to a new location on the same drive, by default it is deleted from its old location, ensuring that only one copy of the file exists on the drive. When a user clicks and drags a file from one drive to another, however, a copy of the file is placed in the new location; by default the original file stays in the old location. The plus sign indicates that a copy operation is taking place.
Correct Response: C. (Objective 0003) When a user clicks and drags a file or folder icon to a new location on the same drive, by default it is deleted from its old location, ensuring that only one copy of the file exists on the drive. When a user clicks and drags a file from one drive to another, however, a copy of the file is placed in the new location; by default the original file stays in the old location. The plus sign indicates that a copy operation is taking place.
Question 14
14. In a computer's operating system, an Access Control List (ACL) is used to:
- deny computer users access to certain Web sites.
- maintain a list of user names and passwords.
- determine who can open directories or read and edit files.
- identify which files can be sent electronically as e-mail attachments.
Answer to question 14
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: C. (Objective 0003) An access control list (ACL) is a table that tells a computer operating system which access rights each user has to particular files and directories stored on a computer system. In addition, each file or directory has an attribute that identifies its ACL.
Correct Response: C. (Objective 0003) An access control list (ACL) is a table that tells a computer operating system which access rights each user has to particular files and directories stored on a computer system. In addition, each file or directory has an attribute that identifies its ACL.
Question 15
15. Which of the following commands would be most efficient for placing a spreadsheet created in another application into a word processing document?
- Search
- Insert Object
- Search and Replace
- Insert Symbol
Answer to question 15
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: B. (Objective 0004) The Insert Object feature enables the user to insert objects created in one application into another application either as an embedded object or as a linked object. Embedding the object inserts a copy of the object. A linked object is linked back to the original spreadsheet so that when changes to the spreadsheet are made, the changes appear automatically in the word processing document.
Correct Response: B. (Objective 0004) The Insert Object feature enables the user to insert objects created in one application into another application either as an embedded object or as a linked object. Embedding the object inserts a copy of the object. A linked object is linked back to the original spreadsheet so that when changes to the spreadsheet are made, the changes appear automatically in the word processing document.
Question 16
16. Use the diagram below to answer the question that follows.
The user is preparing to click and drag the small block just below the symbol that resembles an hourglass on the ruler, positioned immediately above the left margin of the paragraph of text.
In a word processing program a user highlights the paragraph text shown in the diagram. The user then clicks and drags the icon on the ruler indicated by the arrow from the one-inch mark to the one-and-a-half-inch mark. This action will have which of the following effects?
- The left margin of the paragraph will be indented.
- Both left and right paragraph margins will be indented equally.
- The first line of the paragraph will be indented.
- Every line in the paragraph except the first one will be indented.
Answer to question 16
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: A. (Objective 0004) The two triangles and the square underneath that make up the icon on the ruler are used to control margins and indents. The top triangle controls the indent of the first line. The bottom triangle controls the indent of all other lines in the paragraph. When the square underneath is moved, both the top and bottom triangles move simultaneously, changing the left indentation of all lines of the paragraph.
Correct Response: A. (Objective 0004) The two triangles and the square underneath that make up the icon on the ruler are used to control margins and indents. The top triangle controls the indent of the first line. The bottom triangle controls the indent of all other lines in the paragraph. When the square underneath is moved, both the top and bottom triangles move simultaneously, changing the left indentation of all lines of the paragraph.
Question 17
17. Use the diagram below to answer the question that follows.
A student using a word processing document wants to insert clip art into a paragraph of text as shown in the diagram. An understanding of which of the following concepts would be most helpful in creating this effect?
- styles
- columns
- paragraph formatting
- picture formatting
Answer to question 17
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: D. (Objective 0004) The picture formatting feature in word processing programs is used to control how a picture is displayed on a page, including how text flows around a graphic and the amount of space around the graphic.
Correct Response: D. (Objective 0004) The picture formatting feature in word processing programs is used to control how a picture is displayed on a page, including how text flows around a graphic and the amount of space around the graphic.
Question 18
18. Changing the page orientation of a word processing document is most likely to be helpful when:
- the margins in a document need to be narrower.
- a graphic included in the document is wider than the width of the page.
- the document contains hyperlinks.
- a user needs to view two documents side by side.
Answer to question 18
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: B. (Objective 0004) Page orientation describes the way in which a rectangular page is orientated for viewing. By default, a page that is 8 1/2 x 11 inches is oriented so that the width of the page is 8 1/2 inches. If a graphic or other element in the document is too wide to fit within the page borders, the orientation can be changed so that the page is 11 inches wide and 8 1/2 inches high, allowing the wider elements to fit on the page.
Correct Response: B. (Objective 0004) Page orientation describes the way in which a rectangular page is orientated for viewing. By default, a page that is eight and one half by eleven inches is oriented so that the width of the page is eight and one half inches. If a graphic or other element in the document is too wide to fit within the page borders, the orientation can be changed so that the page is 11 inches wide and eight and one half inches high, allowing the wider elements to fit on the page.
Question 19
19. A writer is creating a book with multiple chapters, each with different headers, footers, and formatting. Which of the following features of a word processing application will be most useful in helping the writer maintain consistency within each chapter?
- themes
- tables
- section breaks
- format painter
Answer to question 19
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: C. (Objective 0004) In a word processing program section breaks are used to split the pages of a document into separate sections, each of which can have different formatting and different information in headers and footers. For instance, sections breaks can be used to include different chapter headings in different sections and to reset the page numbering at the beginning of each section.
Correct Response: C. (Objective 0004) In a word processing program section breaks are used to split the pages of a document into separate sections, each of which can have different formatting and different information in headers and footers. For instance, sections breaks can be used to include different chapter headings in different sections and to reset the page numbering at the beginning of each section.
Question 20
20. Which of the following formulas should be entered in cell G7 in the spreadsheet below to calculate the total number of students in grades 1 through 5?
blank
|
F
|
G
|
1
|
Grade
|
Students
|
2
|
1
|
78
|
3
|
2
|
75
|
4
|
3
|
83
|
5
|
4
|
90
|
6
|
5
|
65
|
7
|
Total:
|
blank
|
- =G2: colon G6
- =TOTAL(G2- dash G6)
- =STUDENTS(G2: colon G6)
- =SUM(G2: colon G6)
Answer to question 20
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: D. (Objective 0005) In a spreadsheet application, the SUM function is used to add a range of numbers. In this case, the numbers to be added are the values in cells G2, G3, G4, G5, and G6, or the values in cells G2 through G6. The correct format for this is =SUM(G2:G6).
Correct Response: D. (Objective 0005) In a spreadsheet application, the SUM function is used to add a range of numbers. In this case, the numbers to be added are the values in cells G2, G3, G4, G5, and G6, or the values in cells G2 through G6. The correct format for this is =SUM(G2 colon G6).
Question 21
21. In a database, a query is typically used for which of the following purposes?
- retrieving data according to user-defined criteria
- formatting the text on a form
- indicating the user interface that will appear at start-up
- setting the column width of a data table
Answer to question 21
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: A. (Objective 0005) The power of a database for organizing information is that it allows a user to retrieve the data that are relevant for a particular purpose and to view the data in a variety of ways. A database user creates queries to define the filtering, sorting, and organizing criteria for a particular set of data, allowing the data to be analyzed and reported effectively.
Correct Response: A. (Objective 0005) The power of a database for organizing information is that it allows a user to retrieve the data that are relevant for a particular purpose and to view the data in a variety of ways. A database user creates queries to define the filtering, sorting, and organizing criteria for a particular set of data, allowing the data to be analyzed and reported effectively.
Question 22
22. Use the graphic below to answer the question that follows.
Data is titled Construction Permits. Town A received 55 permits in April, 62 in May, 49 in June, and 58 in July. Town B received 73 permits in April, 82 in May, 91 in June, and 76 in July.
Which of the following types of graphs is most appropriate for comparing the difference in the number of construction permits between the two towns each month?
- circle graph
- scatterplot
- bar graph
- line graph
Answer to question 22
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: C. (Objective 0005) Bar graphs are used to make comparisons between things in different groups. In this case, the groups are the two towns. The number of permits issued each month within each town is being compared. A bar graph provides a clear visual representation of a comparison of the two groups as shown in the diagram below.
Correct Response: C. (Objective 0005) Bar graphs are used to make comparisons between things in different groups. In this case, the groups are the two towns. The number of permits issued each month within each town is being compared. A bar graph provides a clear visual representation of a comparison of the two groups as shown in the diagram below. Bar graph illustrating the aforementioned data on the number of construction permits granted in Town A and Town B.
Question 23
23. Use the diagram below to answer the question that follows.
Data will be read cell by cell. A 1, blank. A 2, Rectangle 1. A 3, Rectangle 2. A 4, Rectangle 3. A 5, Rectagle 4. B 1, Length. B 2, 2. B 3, 3. B 4, 4. B 5, 3. C 1, Width. C 2, 4. C 3, 6. C 4, 5. C 5, 4. D 1, Area. D 2, 8. D 3 through D 5 are blank.
A student creates a spreadsheet to calculate the area of four different rectangles, as shown in the diagram. To calculate the area of Rectangle 1, the student enters the formula =B2* times C2 into cell D2. If the student drags the plus sign that appears at the lower right corner of the box around cell D2 down to the bottom of cell D5, what value will appear in cell D5?
- 8
- 12
- 15
- 16
Answer to question 23
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: B. (Objective 0005) When a formula is copied to other cells in this manner, the rows and columns of the formula are adjusted relative to the original cell. When the bottom right corner of the box around cell D2 is dragged to cell D5, the columns in the formula remain the same; the length is always in column B and the width is in column C. The rows change incrementally. The formulas in cells D3, D4, and D5 would be =B3*C3, =B4*C4, and =B5*C5 respectively. The value of cell D5 would be 12, which is the product of 3 and 4.
Correct Response: B. (Objective 0005) When a formula is copied to other cells in this manner, the rows and columns of the formula are adjusted relative to the original cell. When the bottom right corner of the box around cell D2 is dragged to cell D5, the columns in the formula remain the same; the length is always in column B and the width is in column C. The rows change incrementally. The formulas in cells D3, D4, and D5 would be =B3 times C3, =B4 times C4, and =B5 times C5 respectively. The value of cell D5 would be 12, which is the product of 3 and 4.
Question 24
24. An accountant is most likely to use the Freeze Panes function of a spreadsheet for which of the following purposes?
- ensuring that data maintain their formatting when columns and rows are moved
- preventing data in a section of the spreadsheet from being changed or deleted inadvertently
- allowing data in certain cells to be temporarily unavailable when calculations are performed
- keeping the column and row headers visible while scrolling down through multiple pages of data
Answer to question 24
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: D. (Objective 0005) When working with large data sets, scrolling down or across spreadsheets can cause the column and row headers to disappear. The Freeze Panes function allows a user to select specific columns and rows that will remain visible on the screen when scrolling through the data.
Correct Response: D. (Objective 0005) When working with large data sets, scrolling down or across spreadsheets can cause the column and row headers to disappear. The Freeze Panes function allows a user to select specific columns and rows that will remain visible on the screen when scrolling through the data.
Question 25
25. A third-grade teacher is using presentation software to create a slideshow for students to use at a learning center. Which of the following strategies is important for the teacher to follow to ensure that the presentation is an effective learning tool for all students?
- including an interactive assessment at the end of the presentation
- asking students for input about what they would most like to learn
- using multimedia to present the same content in different ways
- pairing students according to their ability levels to work together when viewing the presentation
Answer to question 25
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: C. (Objective 0006) A teacher should provide students with material that best fits their learning style in order for learning to be most effective. Multimedia slideshows can include text, images, audio, and video, providing an instructional tool that can meet a diverse range of learning styles.
Correct Response: C. (Objective 0006) A teacher should provide students with material that best fits their learning style in order for learning to be most effective. Multimedia slideshows can include text, images, audio, and video, providing an instructional tool that can meet a diverse range of learning styles.
Question 26
26. Which of the following statements is a good design principle to follow for creating an effective slideshow presentation in a business setting?
- Include the text of the entire presentation on the slides so that the audience can read along with the speaker.
- Use a variety of background colors on the slides and add frequent sound effects to keep the audience's attention.
- Eliminate as much white space as possible on the slides by making liberal use of clip art graphics.
- Limit each slide to a single topic that is then expanded upon by the speaker.
Answer to question 26
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: D. (Objective 0006) An effective presentation is one that focuses the audience's attention on the content of the presentation without distracting from what the speaker is saying. By limiting each slide to a single topic, the speaker can highlight the main points to be presented without adding extraneous details that might detract from the oral presentation.
Correct Response: D. (Objective 0006) An effective presentation is one that focuses the audience's attention on the content of the presentation without distracting from what the speaker is saying. By limiting each slide to a single topic, the speaker can highlight the main points to be presented without adding extraneous details that might detract from the oral presentation.
Question 27
27. In a presentation software application, a significant difference between themes and templates is that templates can contain slides with:
- coordinating colors.
- matching backgrounds.
- consistent fonts.
- saved content.
Answer to question 27
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: D. (Objective 0006) In presentation software applications, themes and templates are available to help create professional presentations. Themes are used to coordinate the visual presentation so that it has a consistent look and feel throughout. Templates can contain theme colors and fonts, but they can also contain text and graphics that need to be repeated on multiple slides. As an example, a company may need to include biographies of executive staff members at the end of every presentation. Creating a template with this information will eliminate the need to recreate the slides for each presentation.
Correct Response: D. (Objective 0006) In presentation software applications, themes and templates are available to help create professional presentations. Themes are used to coordinate the visual presentation so that it has a consistent look and feel throughout. Templates can contain theme colors and fonts, but they can also contain text and graphics that need to be repeated on multiple slides. As an example, a company may need to include biographies of executive staff members at the end of every presentation. Creating a template with this information will eliminate the need to recreate the slides for each presentation.
Question 28
28. When planning the use of transitions from one slide to another in a business presentation, it is most important to answer which of the follow questions first?
- Will adding transitions make the presentation too long?
- Will transitions add to the message or detract from it?
- Which transition will best hold the audience's attention?
- Which transition create the most visual interest?
Answer to question 28
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: B. (Objective 0006) Presentations should always be created with the audience in mind. Business presentations are typically designed to deliver a targeted message and each element should be used to support that message. While transitions and animations can be used effectively to add visual interest or to keep the audience's attention in some types of presentations, in professional business settings they are often distracting and take the focus away from the message that needs to be communicated.
Correct Response: B. (Objective 0006) Presentations should always be created with the audience in mind. Business presentations are typically designed to deliver a targeted message and each element should be used to support that message. While transitions and animations can be used effectively to add visual interest or to keep the audience's attention in some types of presentations, in professional business settings they are often distracting and take the focus away from the message that needs to be communicated.
Question 29
29. Which of the following is most likely to occur as a consequence of configuring a Web browser to never accept cookies?
- The Web browser will be unable to access commercial Web sites and databases.
- The user may have to re-enter personal information when returning to a previously accessed Web site.
- The Web browser will be unable to load and display graphic images.
- The user may have to enter URLs manually instead of using links.
Answer to question 29
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: B. (Objective 0007) Cookies are used for a variety of purposes on a Web site and are often a source of privacy concerns. For instance, cookies can be used to track Web site visitor movement through a site. They can also store username and password information for commercial sites. If cookies are disabled to maintain privacy, access information for commercial Web sites and databases may also be lost and the user may need to re-enter this data.
Correct Response: B. (Objective 0007) Cookies are used for a variety of purposes on a Web site and are often a source of privacy concerns. For instance, cookies can be used to track Web site visitor movement through a site. They can also store username and password information for commercial sites. If cookies are disabled to maintain privacy, access information for commercial Web sites and databases may also be lost and the user may need to re-enter this data.
Question 30
30. A computer user visits a Web site and finds that her Web browser is able to display the text and photographs on the site's pages but is unable to display certain multimedia animations. Which of the following issues is the most likely source of the problem?
- The Internet connection is too slow.
- The browser is not configured to load images automatically.
- An updated plug-in is needed to view the animation.
- A security setting in the browser needs to be changed.
Answer to question 30
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: C. (Objective 0007) A plug-in is a set of software components that add additional functionality to a browser or other type of software application. Browser plug-ins typically allow the browser to display content that would otherwise not be displayed, such as media in video and presentation formats not supported in the browser application.
Correct Response: C. (Objective 0007) A plug-in is a set of software components that add additional functionality to a browser or other type of software application. Browser plug-ins typically allow the browser to display content that would otherwise not be displayed, such as media in video and presentation formats not supported in the browser application.
Question 31
31. Identifying the purpose and intended audience of information found on an Internet Web site would be most helpful for determining how well the information matches which of the following criteria?
- objectivity
- accuracy
- authority
- currency
Answer to question 31
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: A. (Objective 0007) When evaluating whether the information found on an Internet Web site is objective and unbiased, it is important to know for what purpose the site was designed. A commercial site that promotes a product or service, for example, may provide only the research findings that support the use of the product or service. If the material is on a controversial topic and the intended audience is individuals with a particular bias or point of view, the Web site may only present one side of an issue and may not meet the objectivity criteria.
Correct Response: A. (Objective 0007) When evaluating whether the information found on an Internet Web site is objective and unbiased, it is important to know for what purpose the site was designed. A commercial site that promotes a product or service, for example, may provide only the research findings that support the use of the product or service. If the material is on a controversial topic and the intended audience is individuals with a particular bias or point of view, the Web site may only present one side of an issue and may not meet the objectivity criteria.
Question 32
32. An Internet user configures a Web browser to access the Web using a proxy server. This provides the Internet user with which of the following benefits?
- anonymity when surfing the Web
- increased bandwidth
- automatic encryption of data
- personalized Web page content
Answer to question 32
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: A. (Objective 0007) A proxy server is a server that serves as an intermediary between one computer and a larger network such as the Internet. Requests for a Web page go first to the proxy server which then forwards the request to an Internet server. Proxy servers are used to improve response time, to filter Web content, and to provide anonymity when surfing since Internet servers never receive requests from an individual computer directly.
Correct Response: A. (Objective 0007) A proxy server is a server that serves as an intermediary between one computer and a larger network such as the Internet. Requests for a Web page go first to the proxy server which then forwards the request to an Internet server. Proxy servers are used to improve response time, to filter Web content, and to provide anonymity when surfing since Internet servers never receive requests from an individual computer directly.
Question 33
33. Which of the following situations best illustrates the scam technique known as phishing?
- A computer user receives an encrypted document as an e-mail attachment.
- A Web site offers a free audio file that a visitor can receive by entering a valid e-mail address.
- An e-mail message directs recipients to a Web site to update their credit card information.
- A Web server captures and stores information about a visitor's shopping preferences.
Answer to question 33
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: C. (Objective 0008) Phishing is an e-mail scam technique that attempts to deceive people by acquiring personal or sensitive information through the use of fraudulent e-mails that appear to come from legitimate companies. The e-mails may contain links to Web sites that contain malware or to fake sites that ask visitors to update their personal or financial information.
Correct Response: C. (Objective 0008) Phishing is an e-mail scam technique that attempts to deceive people by acquiring personal or sensitive information through the use of fraudulent e-mails that appear to come from legitimate companies. The e-mails may contain links to Web sites that contain malware or to fake sites that ask visitors to update their personal or financial information.
Question 34
34. In an e-mail program, "groups" are typically created by accessing which of the following program features?
- calendar
- address book
- rules and alerts
- tasks and to-do lists
Answer to question 34
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: B. (Objective 0008) In an e-mail program, the address book contains a computer user's contacts, including their names, e-mail addresses, and other information. After creating a new Group, members are added by selecting the desired e-mail addresses from the address book.
Correct Response: B. (Objective 0008) In an e-mail program, the address book contains a computer user's contacts, including their names, e-mail addresses, and other information. After creating a new Group, members are added by selecting the desired e-mail addresses from the address book.
Question 35
35. In social media, the primary purpose of hashtags is to:
- clarify that a comment is intended to be humorous.
- make content discoverable to a wide audience.
- automatically forward content to interested individuals.
- track how many times content has been shared.
Answer to question 35
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: B. (Objective 0008) A hashtag is a symbol (#) followed by a keyword or phrase. Hashtags are included in social media posts to categorize content and make it available to all people with similar interests, even if they are not followers or fans.
Correct Response: B. (Objective 0008) A hashtag is a symbol (#) followed by a keyword or phrase. Hashtags are included in social media posts to categorize content and make it available to all people with similar interests, even if they are not followers or fans.
Question 36
36. Which of the following actions is an example of good e-mail etiquette?
- reducing the length of content by using shortcuts to real words
- using clever or humorous subject lines
- avoiding the use of text written in all capital letters
- using "Reply all" as the default for replying to e-mails
Answer to question 36
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: C. (Objective 0008) In face-to-face communication, we rely heavily on nonverbal cues such as facial expression and tone of voice to interpret what we are hearing. Because these cues are absent in e-mail communication, some information can be more easily misinterpreted. Without nonverbal cues, humor can be misinterpreted as sarcasm. In a similar way, text written in all capital letters can be interpreted as yelling.
Correct Response: C. (Objective 0008) In face-to-face communication, we rely heavily on nonverbal cues such as facial expression and tone of voice to interpret what we are hearing. Because these cues are absent in e-mail communication, some information can be more easily misinterpreted. Without nonverbal cues, humor can be misinterpreted as sarcasm. In a similar way, text written in all capital letters can be interpreted as yelling.
Question 37
37. Which of the following images creates a sense of harmony through the good use of proportion?
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Circle 1 is white, circle 2 is shaded, and circle 3 is white. Circles 1 and 2 are far apart from one another and barely overlap, similar to a Venn diagram. The right half of circle 2 is enveloped by circle 3.
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Answer to question 37
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: D. (Objective 0009) In art, proportion is the comparative harmonious relationship between two or more elements in a composition with respect to size, color, quantity, degree, setting, etc. In a harmonious arrangement, the shapes should "fit" their positions and spaces. Proportion refers to the size of the objects relative to each other, the spacing of the objects, or the ratio of the component parts of an image.
Correct Response: D. (Objective 0009) In art, proportion is the comparative harmonious relationship between two or more elements in a composition with respect to size, color, quantity, degree, setting, etc. In a harmonious arrangement, the shapes should "fit" their positions and spaces. Proportion refers to the size of the objects relative to each other, the spacing of the objects, or the ratio of the component parts of an image.
Question 38
38. A vector graphics program would be more appropriate than a bitmap graphics program for creating which of the following types of images?
- a logo that will be enlarged and printed
- a background pattern that will appear on a Web page
- a photo-realistic image of a landscape
- a digital image that can be sent as an e-mail attachment
Answer to question 38
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: A. (Objective 0009) Bitmap images are a collection of pixels, each of which has its own color. When a bitmap image is enlarged, the resulting image can lose its sharpness and the edges will appear to be jagged. Vector graphics, on the other hand, use mathematical definitions of points and curves to create the image. When a vector image is enlarged, the mathematical definitions are recalculated, resulting in no loss of quality. A company logo may need to be enlarged for a variety of purposes, including stationary, signage, and banners. Creating a logo as a vector graphic maintains image quality at all resolutions and sizes.
Correct Response: A. (Objective 0009) Bitmap images are a collection of pixels, each of which has its own color. When a bitmap image is enlarged, the resulting image can lose its sharpness and the edges will appear to be jagged. Vector graphics, on the other hand, use mathematical definitions of points and curves to create the image. When a vector image is enlarged, the mathematical definitions are recalculated, resulting in no loss of quality. A company logo may need to be enlarged for a variety of purposes, including stationary, signage, and banners. Creating a logo as a vector graphic maintains image quality at all resolutions and sizes.
Question 39
39. When creating a video, which of the following tasks is most likely to be done during the post-production development phase?
- idea generation
- editing and adding music
- recording narration
- creating a project timeline
Answer to question 39
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: B. (Objective 0009) The three phases of video development are pre-production, production, and post-production. The post-production phase occurs after the project has been planned and all elements that will appear in the final video have been created. In the post-production phase the elements are assembled and decisions are made as to which elements will be included and which will not. Decisions are also made about the order in which the elements will be assembled and where music and narration will be added.
Correct Response: B. (Objective 0009) The three phases of video development are pre-production, production, and post-production. The post-production phase occurs after the project has been planned and all elements that will appear in the final video have been created. In the post-production phase the elements are assembled and decisions are made as to which elements will be included and which will not. Decisions are also made about the order in which the elements will be assembled and where music and narration will be added.
Question 40
40. A significant benefit of using cascading style sheets (CSS) rather than hypertext markup language (HTML) to create a Web site is that CSS allows a Web designer to:
- insert charts and graphs as images.
- define the size of various text elements on the page.
- separate page content from page presentation.
- include interactive features such as forms and surveys.
Answer to question 40
- Answer Enter to expand or collapse answer. Answer expanded
- Correct Response: C. (Objective 0009) Cascading style sheets (CSS) is a style sheet language that is used to describe the presentation of content that is written in a markup language such as HTML. CSS defines the presentation of elements on a Web page such as layout, colors, and fonts. The use of CSS provides more flexibility and control in the specification of presentation characteristics and enables multiple pages to share formatting, increasing the efficiency of making site-wide changes to the design.
Correct Response: C. (Objective 0009) Cascading style sheets (C S S) is a style sheet language that is used to describe the presentation of content that is written in a markup language such as H T M L. C S S defines the presentation of elements on a Web page such as layout, colors, and fonts. The use of C S S provides more flexibility and control in the specification of presentation characteristics and enables multiple pages to share formatting, increasing the efficiency of making site-wide changes to the design.